Organizational Management
Organizational strengthening seeks the creation and development of skills and capabilities, at group and individual level to solve problems and effectively fulfill the mission of the organization, within the time determined by the stakeholders. Moreover, the systematization of experiences is a theoretical and methodological process, from ordering that evaluation, analysis, interpretation and reflection seek to build knowledge and change in practice, aimed at strengthening organizational projects or processes.
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Organizational Strengthening
The organizational strengthening focuses on inducing the necessary conditions for the organization to succeed in achieving its goals and objectives, and in fulfilling their commitments to ensure its continuity and growth.
To accomplish this we offer:
-An organizational diagnosis results, and on on results changes may be proposed.
- A process of transfer of knowledge is established and along with the necessary tools in order to provide the organizational capacity to conduct with their self development and promoting tourism linkages to external organizations.
- The process of training and technical assistance according to the situation (Procedure Manuals: Administration, Human Resources, Quality, Competitiveness and complementary services, supplies).
- Chains of tourist services outside organization.
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Strategic Planning
By implementing territorial tourist diagnoses based on supply and demand, identify themes to formulate comprehensive proposals for programs or projects with specific objectives, activities, indicators, expected results, start and end time, responsible means of verification, assumptions and implementation priorities to achieve the implementation of sustainable tourism in a given territory. Creating strategies also responds to the existence of tourism development plans promoted by the governing bodies of the countries where it operates. |
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Formulation, evaluation and systematization of development projects
The projects are in response to the conception of an idea that seeks to solve a problem or take advantage of a situation, moreover the evaluation of the project to measure it and reformulate it according to the interests and needs of the organization or company.
- Project evaluation in this case were transmitted knowledge and tools needed to further evaluate organizations by themselves, in the next stages of the project.
- Systematization of the project, which consists in the ordering and sorting of information to analyze historical processes where the involved persons intervened in a social, cultural and economic context. The systematization can be a model for other communities, organizations and institutions. The systematization entails: Comparison and analysis of tourism development models (benchmarking), publications, workshops and information networking seminars, and exchange of experiences between initiatives.
- Manuals for obtaining legal procedures documents - licenses, permits, certifications and tourism operations
- Both CBOs (community based organizations) as other instances are given the service of design, evaluation, and systematization of projects, for which is done jointly.
- We encouraged participating in events and publications to share the experiences of intervention in divers territories with different development contexts which present most successful ways of approachment and lessons learned in order to achieve sustainable tourism development in those destinations.
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Design and implementation of Quality Programs
The targeted populations are provided with technical assistance for the development and implementation of a quality program, with the aim
to improve their conditions in the services section , and to be more competitive in the market. For this we offer:
- Definition of minimum quality requirements for the business (Standards).
- Development and implementation of instruments for measuring quality.
- Recommendations in terms of quality as instruments results.
- Training and technical assistance which has a number of tools to facilitate the implementation of quality measures.
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Training programs, monitoring and technical assistance
Training programs and technical assistance are tools for strengthening businesses through learning processes in different topics that affect the improvement of their products or services, and therefore to improve the competitiveness in the market. For this we offer the following:
- Research to determine the training needs of the targeted population.
- Design of programs according to the characteristics of the population, in terms of methodology, contents, forms, etc. Programs that seek to provide the expertise required by organizations to better develop the work of the organization.
- Implementation and evaluation of the required training.
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Best Practices for Sustainable Tourism
International trends are geared towards environmental conservation, which is why many companies of tourism are implementing these practices. Responding to these conditions STS offers its services in:
- Baseline of the social, economic conditions, cultural and environmental of tourism companies.
- Design of a betterment plan for the implementation of good tourism practices in economy, in culture and in the environment.
- Technical support in the process of implementation of good practices in tourism, economic, cultural and environmental.
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